Shipping policy

We offer free shipping on all orders across India. All orders are shipped from our warehouse at 93, Navyug Market, Ghaziabad, Uttar Pradesh.

Order Processing

Orders are typically processed and dispatched within 2 business days of placement (excluding weekends and public holidays). Once dispatched, delivery is estimated within 5–12 days depending on your location. Please note that delivery timelines are estimates and may occasionally take longer due to unforeseen circumstances such as weather disruptions, courier delays, or local logistics constraints beyond our control.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS, WhatsApp, or email on the contact details provided at checkout. Tracking updates are also sent automatically by our logistics partner (Shiprocket) via SMS and WhatsApp as your order moves through the delivery network.

Payment at Delivery — Partial COD

For orders placed under the Partial COD option, approximately 10% of the total order value (including applicable COD charges) is collected at the time of placing the order. The remaining balance is to be paid at the time of delivery to the delivery agent. Please ensure you have the balance amount ready at the time of delivery to avoid any delays or failed delivery attempts.

In the event of a failed delivery due to non-payment of the balance amount at the time of delivery, the order will be treated as an RTO (Return to Origin). In such cases, the prepaid amount will be applied toward courier charges for both delivery and return shipment, as per our Refund Policy.

Shipping Coverage

We ship to all serviceable pin codes across India. At this time, we do not offer international shipping. If your pin code is not serviceable by our logistics partner, we will notify you and offer a full refund of any amount paid.

Delivery Delays

Shipping and delivery timelines are estimates and do not include weekends and public holidays. We are not liable for delays caused by our logistics partners, adverse weather conditions, natural events, or any other circumstances beyond our control. During peak seasons or holidays, deliveries may take longer than usual.

If your order is more than 12 days overdue from the date of dispatch, please contact us at:

Technical Issues

In the rare event of a technical problem that prevents or significantly delays the shipment of your order, we will notify you promptly and offer the option to cancel your order with a full refund.